A customer-centric approach and sustainability as keys to success

In many countries throughout the world, including those in the far north and the Baltic Sea region, it is essential for vehicle testing and inspection organizations to ensure vehicle safety over the course of many years. However, some of these enterprises – like Carspect – take it all to the next level.

At Carspect, vehicle inspections are a true team effort – aimed at delivering top performance in inspection quality and customer service, whether for electric vehicles or combustion cars.

As a modern service provider established in 2010, Carspect embodies customer-centricity and sustainability both in-house and in its dealings with the wider world. As a pioneer in e-mobility, Sweden aligns well with TÜV SÜD’s sustainability and growth strategy. In 2024, some 50 percent of all new vehicle registrations in the Nordic country were electric cars or hybrids. Carspect is thinking ahead, which is evident not only in its services for the climate-friendly mobility of tomorrow but also in every detail at each of the more than 150 testing and inspection stations. The unique Carspect esprit de corps ensures reliable general inspections for both electric and internal combustion engine vehicles, as well as a tangible focus on customer proximity, which is internalized by means of regular employee training sessions. The company also emphasizes sustainability through its commitment to paperless operations since its inception, along with the utilization of green power at its branches. Customers simply feel that they and their vehicles are in good hands at Carspect. However, it would be better to let Johanna tell you herself in the video.

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